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Frequently Asked Questions about VC4 and Service2Create

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Frequently Asked Questions about VC4 and Service2Create Skip to main content .js-accordion" uk-scrollspy-nav="closest: li; scroll: true;"> Home VC4-S2C Overview Inventory module GIS module Leased Line Module IP Management Module Telephone Number Module Integration Module Reporting & Dashboard Module Order & Trouble Ticket Module Impact Analysis Module Warehouse & Spares Module Network Management Cloud Markets Overview Utility Networks Railway Networks Enterprise Networks Telecom Networks About About Partners FAQs Events MWC 2026 DTW Ignite 2026 Innovate Americas 2026 Resources Blog Contact Demo Privacy Policy Cookie Policy [uk-sticky]","boundary":".tm-header .uk-navbar-container"}"> * > a[href];"> VC4 S2C Overview Inventory module GIS module Leased Line Module IP Management Module Telephone Number Module Integration Module Reporting & Dashboard Module Order & Trouble Ticket Module Impact Analysis Module Warehouse & Spares Module Cloud Markets Overview Network Management Telecom Networks Enterprise Networks Railway Networks Utility Networks About About Partners FAQs Events MWC 2026 DTW Ignite 2026 Innovate Americas 2026 Resources Blog Contact DEMO FAQ: Frequently Asked Questions about VC4-S2C

Your questions answered

Have questions about Service2Create? Read through our responses to some common questions about functionality, system integration, data security and more.

If you have any more questions about VC4 or our products and services, please contact us via sales@vc4.com or +31 72 562 8114.

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Frequently Asked Questions
Your questions answered about VC4 and Service2Create

All About VC4FunctionalityIntegrationIT Why choose VC4’s telecom network inventory system? VC4 Service2Create (S2C) is an Operation Support System (OSS) inventory management and planning system for various industries with a focus on communication networks. With intelligent functionalities, Service2Create (S2C) supports every telecom organization in registering the variety of telecom networks and related processes.

Most telecom companies have multiple IT solutions for keeping track of their networks, network inventory, capacity management, workflow, order management, fault handling, warehouse & spare management, and vendor & contract management.

Working with Service2Create (S2C) will help your organization to centralize the data, without the need to use multiple systems containing the same data. Service2Create (S2C) can interface with NMS, EMS and NEs to ensure the data is up to date.

Investments in VC4 Service2Create (S2C) have a high return on investment (ROI).

Does VC4 also serve smaller operators and enterprises? Yes, VC4 Service2Create (S2C) can be used by operators of any size, we already have a starter package for 3 concurrent users.

If I purchase VC4’s telecom network planning and inventory management solution, which products do I get? VC4 has one product, Service2Create (S2C), previously known as IMS (Inventory Management System) that has various modules.

Customers can decide which modules they need, but they are all in the same product.

Can I purchase additional modules of VC4 Network Inventory Management later? Yes, you can add any module you need based on your organizations needs and objectives. With our existing modules we have a solution to solve your telecom network inventory management challenges and planning through:

Network Planning and InventoryGIS ModuleLeased Line ModuleIP Management ModuleTelephone Number Management ModuleIntegration ModuleReporting & Dashboard ModuleOrder Management & Trouble Ticket ModuleImpact Analysis ModuleWarehouse & Spares Module Who is the owner of the data in Service2Create (S2C)? The data in the VC4 Service2Create (S2C) database is always the customer’s property.

How long does it take to implement Service2Create (S2C)? This is heavily dependent on the scope – which can include several data migrations and integrations.

VC4 Service2Create (S2C) Starter in the cloud can already deliver within a month, whereas big implementations can take up to a year.

Most implementations (that includes some data migration, integrations, and training) can take between 6 months and 1 year.

Can I see a demo of VC4’s telecom inventory solution? Yes of course! Please go to the contact page or book a demo and we will contact you as soon as possible.

Does VC4 give support on Service2Create (S2C)? Yes, we offer our clients maintenance services after the implementation project is finished.

Is Service2Create (S2C) training available? Yes, we provide different kind of training to our clients. These can be:

Basic trainingAdmin trainingCustomized training Is there an option for a trial period? VC4 offers the SaaS solution with a paid trial period with no obligation to migrate at the end. The choice is yours. The trial period is 3 months with support, data migration and training for a smooth transition to an operational Service2Create (S2C) solution.

Does VC4 support customers globally? Yes, VC4 has international teams operating in different regions globally. VC4 supports the customer directly or through partners.

Does VC4 offer proof-of-concept? Yes, this is done in consultation with VC4.

What kind of networks does VC4’s network planning and inventory solution support? VC4 Service2Create (S2C) is technology agnostic, meaning any telecom technology is supported.

Some examples, but not limited to:

WDM/OTN, MPLS, IP, Core fiber, FTTH/GPON, DSL, Mobile Core, Mobile RAN (2G, 3G, 4G, 5G), Microwave, WIFI, VSAT, Subsea cables, SDH, SONET, Voice, VoIP, DCN, Sync.

What kind of modules are available in VC4 telecom network planning system and inventory management system, Service2Create? Network Planning and InventoryGIS ModuleLeased Line ModuleIP Management ModuleTelephone Number Management ModuleIntegration ModuleReporting & Dashboard ModuleOrder Management & Trouble Ticket ModuleImpact Analysis ModuleWarehouse & Spares Module What kind of equipment does VC4’s telecom network planning and inventory system support? VC4 Service2Create is a multiple network / vendor inventory and not restricted to one type of network. The software is completely vendor and network platform independent.

Examples include, but are not limited to: MPLS/IP, WDM/OTN, Fiber, GPON, Ethernet, Mobile Core, Backhaul and RAN (2G, 3G, 4G, 5G), SDH/SONET, Microwave, Broadcasting, Subsea cable, WIFI, VSAT, ATM, Voice, DCN and Synchronisation.

Users with appropriate permissions can model equipment with the correct slots, sub-slots, cards and ports. There’s no need for a new S2C software version for a new network or network vendor.

Does VC4’s network inventory management system support the processes in my organization? VC4 Service2Create (S2C) supports any process related to the network; some examples include:

Service Delivery Fiber roll-out Network design and build Planned Works / scheduled network maintenance Fault Handling Warehouse / supply chain processes New site acquisition Does VC4 offer Telecom GIS function? Yes, The VC4 Inventory Management System, (Service2Create (S2C), has a sophisticated telecom GIS module, so that you can manage all fiber and copper networks plus all active network layers, including full (physical and logical) network topology.

It enables powerful functions such as impact analysis (e.g., which customer services are impacted when fiber breaks), Single Point of Failure calculations and more!

Does the system require configuration or customization before going live? The VC4 Service2Create (S2C) solution is a COTS solution, which means that implementing an operational Inventory Management System is a matter of weeks in the case of an on-premise implementation and for the SaaS solution, a matter of days. After implementation it is a matter of loading the data in S2C and the S2C functionalities are unlocked.

In addition, VC4 S2C is an off the shelf solution, which is also configurable to your business and even individual user needs.

What is VC4’s offer with the SaaS solution? With the VC4 Service2Create (S2C) solution, VC4 offers a fully hosted and managed solution which includes maintenance and support, bug fixes and new feature releases.

Does VC4 have experience migrating data from existing/legacy systems into your solution? The VC4 team has experience with replacing the different commercial products in the market, home grown tools and even Excel, including migrating and mapping the data in the VC4-IMS solution.

In case of SaaS where will my network inventory data be stored? The VC4 Service2Create (S2C) cloud solution regions are globally distributed data centers that provide secure, high-performance, local environments. Businesses can move, build, and run all workloads on VC4 Service2Create (S2C) cloud infrastructure while complying with regional data regulations.

Available in more than 40 regions, 22 countries and with dual regions in 10 countries – and still growing.

Where is the Service2Create (S2C) data stored? The VC4 Service2Create (S2C) data will be stored in the database, stored in the cloud, or in your premises, depending on your choice.

Is VC4’s telecom network inventory solution web-based or based on a thick-client application? VC4 Service2Create (S2C) is fully web-based and can be opened via every modern browser.

Is VC4’s network inventory management solution installed on-prem or in the cloud? We offer different options:

SaaS in our cloud environmentSaaS in customer’s cloud environmentTraditional implementation on customer premises How are the permissions organized in VC4’s Network Planning and Inventory Management system? Permissions are set per user-group. One VC4 Service2Cretae user may belong to one or more user-groups. Different user-groups can be defined, such as:

Read-only Equipment build Connection build Administrator Finance etc. Does VC4’s telecom network inventory in the cloud (SaaS) offer the same functionality as on-premise installations? Yes, the same modules and functionalities are available.

VC4 S2C Overview Explore the next generation of network inventory management solutions

Request a brochure Overview: Ericsson Network Engineer Replacement Learn about the best Ericsson Network Engineer Replacement with Service2Create White Paper: Beyond Connectivity - Enhancing Fiber Optical Networks Learn about the best tools and applications for managing your Fiber Optical Network White Paper: Warehouse and Asset Tracking Learn how to successfully manage assets, inventory and spares within your network inventory White Paper: Network Auto Discovery and Reconciliation Understand why and how automated discovery and reconciliation within the network is essential Tool: VC4-OSS Checklist Identify Operational Support System challenges, business impact and formulate a plan. White Paper: Optical transport network evolution Evolution for the next wave Case Study: Telxius - securing a common view of inventory Securing a common view of inventory for operation and automation Guide: Maximising your GPON investments Identify GPON opportunities, prepare for the future, get ahead White Paper: GIS for managing telecom networks Learn about the impact of GIS in the telecoms sector Brochure: Build business value with VC4-S2C Get to know our IMS Modules and extensions Overview: VC4-S2C A comprehensive solution to inventory management White Paper: What is network inventory management? The importance of adopting an agile approach to operations Latest News:

When Your Network Assets Don’t Match Your Balance Sheet The Brain You Never See: AI Inside Telecom Operations When Leased Lines Disappear From Your Billing System Best Telecom Industry Events in 2026 2026 Will Demand Smarter OSS, Not Just Smarter Networks – Part 2 FTTH Networks Need Accurate, Unified Data Before AI Can Deliver Value 2026 Will Demand Smarter OSS, Not Just Smarter Networks Preventing DWDM Failures: How to Build Reliable Optical Transport Networks How to Fix Connection Drops in Passive Optical Networks (PON) – Part 2 Fixing Connection Drops in Passive Optical Networks (PON) – Part 1 VC4 B.V. Keesomstraat 10-A
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